Want to join our team?

Purpose

The Integrated Security and Smart Systems Solution Architect is responsible for the technical architecture, design and integration of integrated security, BMS, ICT/OT, DCIM and smart infrastructure solutions. The role translates client requirements into secure, scalable and commercially viable solutions, providing technical leadership from pre-sales and solution development through design, implementation, testing, commissioning and handover, while ensuring compliance with applicable standards, security requirements and company technical requirements.

Qualifications and experience required

• NDip Electronic Engineering, BSc Electrical Engineering, BSc Electronic Engineering or equivalent
• Five (5) years of relevant experience
• Experience with/in security systems and smart buildings, BMS, ICT/OT, Data Centres, Critical Infrastructure or related environments

Soft skills required

• Strong communication and customer service skills.
• Excellent problem-solving, analytical thinking, and attention to detail.
• Good time management, reliability, and accountability.
• Team-oriented, adaptable, professional, and willing to continuously learn new technologies.

Core values

• Quality
• Ethical Operations
• Innovation 
• Customer Satisfaction

Technical skills and systems

• Security Systems – Access Control, CCTV/VMS, PIDS, IDS and PSIM.
• BMS and Smart Buildings – Building Management, IoT and automation systems.
• ICT and Networking – IP networks, fibre, structured cabling, servers and cloud.
• System Integration – IT/OT, DCIM, APIs and multi-system integration.
• Design and Engineering – HLD, LLD, system architecture, schematics and technical specifications.
• Testing and Commissioning – FAT, SAT, IST and system validation.
• Cybersecurity – Network security, system hardening and access controls.
• Technical Software – AutoCAD, Visio and relevant design or engineering platforms.

Duties and responsibilities (not limited to the below)

Solution Architecture and Design

• Developing end-to-end integrated security and building management system architectures.
• Access Control Systems (ACS)
• CCTV and Video Management Systems (VMS)
• Perimeter Intrusion Detection Systems (PIDS)
• Intrusion Detection Systems (IDS)
• Visitor Management Systems
• Intercom and Emergency Communication Systems
• Physical Security Information Management (PSIM) platforms
• Ensure system scalability, redundancy, and cybersecurity compliance.
• Building Management and Monitoring Systems
• Designing and integrate Building Management Systems (BMS).
• Producing concept, high-level (HLD), and detailed design (LLD) documentation.
• Ensuring solutions align with client operational, compliance, and business requirements.
• Developing integration strategies between security, BMS, DCIM, ICT, and monitoring platforms.
• Preparing technical specifications, system schematics, and performance requirements.
• Security Systems Design

Security Systems Design

Designing and integrating:

• Access Control Systems (ACS)
• CCTV and Video Management Systems (VMS)
• Perimeter Intrusion Detection Systems (PIDS)
• Intrusion Detection Systems (IDS)
• Visitor Management Systems
• Intercom and Emergency Communication Systems
• Physical Security Information Management (PSIM) platforms
• Ensure system scalability, redundancy, and cybersecurity compliance.
• Building Management and Monitoring Systems

Designing and integrating Building Management Systems (BMS).

• Developing monitoring strategies for critical infrastructure.
• Integrating HVAC, electrical, mechanical, fire, and environmental monitoring systems.
• Supporting DCIM, energy management, and smart building technologies.
• Developing alarm, event management, and escalation strategies.

ICT and Infrastructure Integration

• Defining network architecture requirements supporting security and BMS platforms.
• Developing fibre optic and structured cabling infrastructure requirements.
• Ensuring interoperability between IT, OT, security, and facilities management systems.
• Defining server, storage, virtualisation, and cloud integration requirements.

Technical Governance and Compliance

Ensuring compliance with applicable standards, including:

• ISO 27001 and 9001
• TIA-942
• NFPA
• SANS Standards
• OHS Act requirements
• Client security standards and governance frameworks

Conducting design reviews, risk assessments, and technical assurance activities.

Project Delivery Support

• Supporting project planning, implementation, testing, and commissioning.
• Reviewing contractor submittals, shop drawings, and technical proposals.
• Providing technical oversight during installation and integration activities.
• Managing technical risks, design changes, and scope variations.
• Supporting project teams during execution and handover.

Commissioning and Operational Readiness

• Developing testing and commissioning methodologies.
• Witness Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Validating system performance against design intent.
• Supporting Integrated Systems Testing (IST).
• Ensuring operational readiness and client acceptance.

Employment type

This would be a permanent position.

Remuneration package

Market related based on the candidate’s qualifications and experience.

Working location

In office position based in Bryanston, Gauteng. Travelling to client sites will be a requirement.

Are you passionate about security systems and looking to take your career to the next level?

Advanced Infrastructure is seeking an Integrated Security System (ISS) Field Service Engineer to join our Durban team. In this role, you’ll be responsible for installing, maintaining, and repairing security systems in various environments, ensuring their efficient and reliable operation.

Purpose

The purpose of the ISS Field Service Engineer is to install, configure, commission, maintain, troubleshoot, and repair integrated security systems, including surveillance cameras, access control, and related security technologies. The role ensures that all systems are installed and operated in accordance with technical specifications, client requirements, safety standards, and company procedures, while providing effective on-site technical support to maintain system reliability and client satisfaction.

Qualifications and experience required

• Experience with installing and configuring access control and surveillance systems.
• Network cabling installation experience.
• Three years of relevant experience.

Soft skills required

• Strong communication and customer service skills.
• Excellent problem-solving, analytical thinking, and attention to detail.
• Good time management, reliability, and accountability.
• Team-oriented, adaptable, professional, and willing to continuously learn new technologies.

Core values

• Quality
• Ethical Operations
• Innovation
• Customer Satisfaction

Technical skills and systems

• Surveillance Systems
• Access Control Systems
• Intrusion Detection Systems
• Structured Cabling

Duties and responsibilities (not limited to the below)

• Installing, configuring, commissioning, and maintaining integrated security systems, including surveillance cameras, access control, alarm systems, and related security technologies.
• Conducting site visits to install, inspect, test, service, and repair security systems in accordance with technical specifications and client requirements.
• Providing technical support and guidance to clients and internal teams regarding the operation, functionality, and maintenance of installed security systems.
• Conducting system testing, commissioning, fault-finding, troubleshooting, and optimisation to ensure security systems operate effectively and reliably.
• Diagnosing technical faults and implementing appropriate corrective actions to minimise system downtime and restore functionality.
• Configuring and programming security equipment, software, devices, controllers, cameras, and access control systems in accordance with approved system designs.
• Carrying out preventative and corrective maintenance on installed security systems in accordance with maintenance schedules, service agreements, and company procedures.
• Reviewing technical drawings, system designs, equipment specifications, and work instructions to ensure installations are completed correctly.
• Completing accurate service reports, installation records, commissioning documentation, test results, and other required technical documentation.
• Ensuring that all work is completed in accordance with relevant health and safety requirements, company procedures, technical standards, and client site requirements.
• Identifying potential system improvements, recurring faults, equipment requirements, and technical risks and escalating these to the appropriate internal stakeholders.
• Maintaining professional relationships with clients and ensuring that service requests and technical issues are addressed within agreed service levels and timeframes.
• Managing and safeguarding tools, test equipment, spares, and company assets allocated for field service activities.
• Keeping up to date with relevant surveillance, access control, networking, and integrated security technologies and developing the technical skills required to support new and existing systems.
• Assisting with additional technical, installation, maintenance, commissioning, and project-related activities on-site as required.

Employment type

This would be a permanent/fixed term position.

Remuneration package

Market related based on the candidate’s qualifications and experience.

Working location

In office position based in KZN. Travelling to client sites on a daily basis will be a requirement.

Join Advanced Infrastructure as Account Manager in our Durban office and take ownership of the client relationships that carry our business — from first conversation to signed contract to the follow-up call nobody else remembers to make.

Purpose

The Account Manager is responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements. Furthermore, the Account Manager will be responsible for retaining clients, providing continuous support and working with the team to ensure that the key deliverables are achieved.

Qualifications and experience required:

• A degree in Business Administration, Marketing, Sales, Communications, or a related field. (Would be advantageous)
• A National Senior Certificate (Non-Negotiable)
• Five years of sales experience.
• Experience selling cabling and ISS (access control, surveillance systems) services and products.
• Experience selling data centre infrastructure (Advantageous)

Soft skills required:

• Proactive and result orientated individual
• Excellent communication and relationship building skills
• Strong negotiation and conflict resolution skills
• Ability to manage time and prioritise tasks
• Open-minded and resilient
• Respectful to colleagues, management and most importantly clients
• Critical thinker and sound decision maker

Core values

•  Quality
• Ethical Operations
• Innovation
• Customer Satisfaction

Technical Skills and Systems: 

• Proficiency with CRM systems (Willingness to learn a new CRM and ensure that it is updated on a daily basis)
• Reporting, accurate forecasting, great admin skills and analysing skills
• Understanding of sales and marketing tools and methodology
• Product and service expertise

Duties and Responsibilities (not limited to the below):

• Managing the client acquisition.
• Identifying and targeting potential new clients to expand the current customer base.
• Developing and implementing effective account management strategies.
• Conducting presentations and product and/or service demonstrations.
• Achieving or exceeding assigned targets.
• Monitoring account performance and developing action plans for improvement.
• Providing accurate forecasts and reports.
• Negotiating contracts, pricing, and terms with customers.
• Ensuring mutually beneficial agreements are implemented.
• Addressing and resolving any objections or conflicts during negotiations.
• Maintaining detailed records of activities and client interactions.
• Utilizing CRM systems to track progress and manage processes.
• Preparing and presenting regular sales performance reports to management.
• Building and maintaining strong, long-term relationships with clients.
• Serving as the primary point of contact for client inquiries and issues.
• Regularly communicating with clients to understand the requirements and providing customised solutions.
• Ensuring client satisfaction with products and services.
• Providing ongoing support and follow-ups to maintain high levels of client satisfaction.
• Identifying opportunities to upsell or cross-sell additional products or services.
• Collecting and analysing client feedback to identify areas for improvement.
• Providing the customer feedback to the relevant departments to drive product and service enhancements.
• Ensuring compliance with all contractual obligations and SLAs.
• Remaining updated around the company’s products and services:
• Data Centre and facilities infrastructure (Electrical, Mechanical, Civils),
• Integrated Security and electronic services (IP Surveillance, Access Control, Analytics, BMS),
• Structured Cabling (Copper, Fibre, Electrical).
• Providing clients with accurate and detailed product information.
• Training clients around the usage and benefits of the products or service.
• Maintaining an awareness of the competitive landscape, market pricing, and strategy
  and how to penetrate a new market.
• Contribute to the knowledge base of Advanced Infrastructure solutions and services
  within a practice area or service area by sharing best practices with internal teams,
  as well as client teams.
• Supporting the other team members throughout the sales cycle from engagement,
  quoting to billing.
• Building and maintaining a close relationship with the relevant OEMs.

Employment type

This would be a permanent position.

Remuneration package

Market related based on the candidate’s qualifications and experience.

Working location

In office position based in KZN. Travelling to client sites will be a requirement.